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Frequently Asked Questions
Why Won’t Syncs Play On My Computer?

The most common cause of Syncs not playing is that your computer does not have an up to date version of Adobe Flash Player installed. This player has the framework that enables your computer to play the audio and video content within a Sync. To install the current version of Adobe Flash Player on your computer click on the “Flash” icon to the right of this text.

It's also possible that your internet conection is not fast enough to playback a Sync if the quality settings are set to high on theplayer .See the question below called "My Syncs Stop and Start Alot, How Can Improve Playback"

 

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